Common questions

Frequently asked questions, and their answers.

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14 articles in this collection
Written by David Kofoed Wind, Malthe Jørgensen, Simon Lind and 2 others

How do I switch to one of my other accounts?

How to switch to a user in a different institution

Written by Malthe Jørgensen
Updated over a week ago

How do I change the name of my institution?

Learn how to change the name of your institution in your institution dashboard

Written by David Kofoed Wind
Updated over a week ago

For instructors, admins and learners

Eduflow's mobile version

Learn how to use Eduflow on a mobile device

Written by David Kofoed Wind
Updated over a week ago

Supported browsers

What browsers does Eduflow support?

Written by Malthe Jørgensen
Updated over a week ago

Eduflow in-app and email notifications

Learn what in-app and email notifications Eduflow sends and how to disable automatic email notifications.

Written by David Kofoed Wind
Updated over a week ago

Changing your account settings

How can I edit my name, email, or password in user settings?

Written by Terra van der Lugt
Updated over a week ago

'Oops, something went wrong!'

Learn what to do if you are running into a 'Oops something went wrong' error page in Eduflow

Written by David Kofoed Wind
Updated over a week ago

What can I do if I'm not receiving any emails?

If you, your colleagues, or your learners are not receiving any emails follow this guide to unblock or whitelist email sent by Eduflow

Written by Malthe Jørgensen
Updated over a week ago

How to reset your password

Help for if you're having trouble logging in

Written by David Kofoed Wind
Updated over a week ago

General troubleshooting

Try these troubleshooting tips if you run into any technical issues while using Eduflow

Written by Tony
Updated over a week ago

For instructors and admins

Can Eduflow be used in other languages?

Eduflow's user interface and emails are written in English.

Written by David Kofoed Wind
Updated over a week ago

Feature requests

Learn how you can track or share your feature requests, ideas, and/or suggestions in our public roadmap.

Written by David Kofoed Wind
Updated over a week ago

For learners

How to allow cookies

Allowing cookies in your browser

Written by Simon Lind
Updated over a week ago

Troubleshooting video recording submissions

Having trouble screencasting or webcam recording? Try these things first

Written by Tony
Updated over a week ago