All plans in Eduflow give access to a certain number of active learners per month that can interact with courses in your institution. This article explains how learners are counted active in Eduflow.


A learner is considered active in your institution for 30 days when they access your institution or receive a notification from our system. After 30 days of not accessing your institution and/or receiving a notification from our system the learner automatically becomes inactive.

The participants page of your institution dashboard shows when learners were last active:

What notifications do learners receive?

  • Course activity: Course invitation, Overriden activity rules (e.g. extended deadline, removed prerequisite), Upcoming deadline in 24 hours

  • Discussion activity: New reply to a comment, New like for a comment, New likes for a topic, New comment for a topic

  • Review activity: Received review, Deleted review

  • Submission activity: Deleted submission

Other FAQ

  • How do I prevent learners from receiving notifications when the course is over?

    The easiest way to prevent this is by archiving your course. In this article you can read more about archiving. Archiving a course will make it read-only, but still allows you and your learners to access data in the course. By archiving a course once it's done, you make sure that learners won't be able to interact in discussion activities or give feedback to the work of other learners - some of the actions that will lead to notifications from our system.

  • Is a learner counted active multiple times if they are part of multiple courses?

    We count learners active across your institution, so even if a learner is part of multiple courses they will still be counted active once.

  • How do I prevent learners from accessing my institution after the course is over?
    If a learner shouldn't access to your institution any longer, it's best to delete them from your institution completely. You can delete learners from the 'participants' tab of your institution dashboard,

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