If you are the Owner of your institution, you can make changes to your Eduflow subscription plan. This includes upgrading to a new plan or making changes to your current plan by choosing a different plan or adding or reducing the quantity of users.
How to navigate to the Eduflow Billing Portal:
Log in to Eduflow
Go to your Institution dashboard by clicking the house icon on the top left corner of your account.
Click on the Subscription tab (or you can click here).
Select Manage plan and billing information.
This will direct you to the Eduflow Billing Portal, where you can:
Review your current plan
Make changes to your payment method
Add a new payment method
Update your billing information, including email and billing address
View your invoice history
In order to make any changes to your current plan, including adding additional users, upgrading, or downgrading, you can select Update plan on the right side of this page.
On the Update your plan screen, you will see you current plan details and various options to make changes to your plan.
Add or reduce the number of users
Select Update quantity to adjust the number of users in your institution and pay for additional users.
If you are increasing users, the cost will be prorated for time remaining on your current subscription. If you are decreasing users, you will receive a credit for your next invoice. You will only be able to decrease to the base amount of users on the plan. You can review the base amount of users and the cost to add additional users to each plan on the pricing page.
Change your plan
Upgrade or downgrade to a new plan by choosing the Monthly or Yearly billing option (choosing yearly billing will give you a 20% discount automatically). Then select Continue on the plan of your choice.
If you are upgrading, the cost will be prorated for the time remaining on your current subscription. If you are downgrading, you will receive a credit for your next invoice.